Assertive Communication

Assertiveness means standing up for your personal rights, expressing thoughts, beliefs and feelings in a direct, honest and an appropriate way. In all our interactions with other people, whether at home or at work, assertiveness can help one to express oneself in a clear, open and reasonable way. By keeping one’s communication assertive, one should always respect the thoughts, feelings and beliefs of other people. Be it in one’s personal or professional life, being assertive can help one to build and maintain self confidence in all situatons. Assertiveness is not just about speaking your mind but it is also about how you speak your mind.

Long term relationships can be sustained by two key elements of Honesty and Mutual respect. Speaking assertively is not magic. It is a technique that one can use with close ones to provide feedback. By being assertive, you are respectful of yourself as well as the person who you are speaking with. Lack of assertiveness will lead to various negative consequences such as resentment, emotional withdrawal and also to a loss of relationship. Ideally there are 3 communication styles: Passive, Aggressive and Assertive.

Passive means to keep feelings and thoughts to yourself and not to express yourself easily. Aggressive means to scream and yell at others to make a point. Assertiveness is a midpoint between Passive and Aggressive. If you aspire a healthy relationship, then having an assertive approach is of utmost importance. One needs to build one’s self confidence. Remind oneself of all the positive qualities and capabilities.

Before switching to the aggressive mode, one should ask ones own self, how should you handle the situation, which is completely different from how you feel like dealing with it. Look for the best way to express yourself and always remember that it is not necessary to sugarcoat what you desire to say.  Thus, in order to have an Assertive Approach, one should always deal with the issue immediately rather than allowing the frustration to build. If you wait for too long, it can escalate emotions and spark a heated response.

Importance of Cross Cultural Communication

Cross Cultural Communication is business that happens between any two companies, regardless of their location. The age of globalisation and information has completely changed the face of business. People are no longer confined to geographical walls but have expanded their wings and become a part of international networks.

Communication being the backbone, it is essential for people to comprehend the cultural differences among organisations to get the desired results at the workplace. To yield effective business results, every organisation needs to be sensitive to the potential issues of cross cultural communication.

It is not simple to define culture. Even when English is the common language in a cross cultural situation, it does not mean that you should speak at a normal speed. One should slow down, speak clearly and ensure that the pronunciations are intelligible.

Cross Cultural Communication is enhanced through taking turns to talk, making a point and then listening to the response. One should avoid asking 2 separate questions which means the same. For example: try not to ask double questions such as, ‘Do you wish to carry on or Shall I stop here?

In Cross Cultural Communication, only the 1st or 2nd question may be comprehended. Let the listener answer one question at a time. Many Cross Cultural Communication misunderstandings have been caused by usage of negative questions and answers. Sometimes, in order to avoid misunderstandings, one should make it a practice to write it down and check.

Effective cross cultural communication is in the essence of being comfortable. One should be comfortable with what is being said or heard. One more important element is that when communicating across cultures never assume that the personality at the other end has understood. Active listening is a quality that everyone should possess. Make it a habit to summarise what is being said in order to verify it. This is a very effective way of ensuring that accurate cross Cultural communication has taken place.

Avoid the usage of slang. The danger is that, the words will be understood but the meaning will be missed. In many cultures, business is taken seriously. Many cultures will not appreciate the use of humour and joke. So, while making use of humour one should think whether it will be understood in other culture. One should always maintain etiquette while communicating. It is always a good idea to have adequate mannerisms.

Thus, Cross Cultural Communication is about dealing with people from other cultures that minimises misunderstandings and maximises one’s potential to create strong Cross Cultural relationship.

Communication Style

Develop your own natural and relaxed communication style

Communication skills have a significant importance for development of an individual’s personality. It plays a very important role in setting up an impression of the individual’s

Personality on the public. Every different individual has his/her own way of communicating with the public and every individual needs grooming for the same in order to be an effective speaker. There are different ways to develop communication skills depending upon the need of every individual and the objective or aim to develop communication. External training and development is essential to learn the process of effective communication but developing the communication skills effectively with a unique natural and relaxed style is the key.

Steps to develop a natural and relaxed communication style-

 Many individuals try to change their unique style of communication during the process of learning and development and try to speak and imitate the way others speak making their own self uncomfortable. One should always refrain himself from such practices and first be comfortable with the style of communication they think to develop or adopt.

Accent developmentis very common amongst individuals some have an accent of their mother tongue that is mixed with English and hence is the most important and high priority change in communication style. Individuals facing this difficulty should first get rid of the accent with practice of pronunciation and later develop their own relaxed style of communication.

Some others try to forcibly put a foreign accent to show they know a lot but it always appears fake and uncomfortable to the speaker as well as the listener and hence should be avoided if not naturally acquired.


Developing a natural and relaxed communication style always gives a great impression of the speaker to the audience and in times of miscommunication does not appear that the speaker is fake or trying to say something that he doesn’t have knowledge about. Whereas behaving or trying to imitate someone else’s style is a bad idea and always have risks of creating goof ups which create a very bad impression on public.




Etiquettes during holidays


Everyone of us looks forward to holidays, at least once in a year. Holidays are generally to de-stress yourself from your normal routine and helps to rejuvenate oneself and also to rediscover ones inner self. They are a very important part and if not then one must make them an important part in their yearly calendar.

In order to have a smooth and memorable holidays, one needs to follow few etiquettes:

During the travel, everyone has to be polite not only amongst themselves, but all with the follow passengers. Be very helpful and courteous to people.

Any holiday should be properly planned not only during the travel, but also before and also after the travel. Planning will give more options and more exposure. Planning is a priority as it will bring clarity in the journey.

Every destination and place of visit including the accommodations and travel should be confirmed before the travel. This will help you to travel peacefully and enjoy every moment of your journey.

4.Tickets and other necessities
All the travel documents like passport, tickets etc. should be kept first to avoid any future hassles. This would give immense peace of mind and confidence to travel safely.

The carriage of food items depends on the mode of transport that one chooses. If one plans to carry food items it should be properly packed and kept separately away from the luggage that contains clothes.

6.Respect the rules
One should be respectful of others when using cell phones and audio or video devices onboard and also observe some guidelines when travelling during peak hours.

If one travels by train, prepare to exit at the stop prior to the station stop, allowing time to reach an open door. In an emergency situation remain calm and follow directions.
One should always remember to carry the necessary travel document clothes that are conducive for the place of your visit, polite gesture, respecting travel rules, the sentiments of the people of the country or city or state that you are planning to visit and make memorable memories.

Types of Speaking

Speaking forms an important part of our daily routine. By default, we are speaking on various topics, either by giving opinions, by taking opinions, in the form of discussions and debates.


Below mentionedare few types of speaking:


1. Impromptu- Impromptu speaking is another term for ‘on the spot speaking’. It happens when the topic is thrown on the spot and one needs to speak out thoughts or ideas over the topic.


2. Scripted speech- Scripted speech is also known as ‘Manu-script’. It is a type of speaking where one needs to just refer a piece of paper, where the content or the matter is mentioned and read it out.


3. Debate- Debate is a kind of speech, where one side of the team is in favour of  a topic and the other speaks against the mentioned topic. In other words, the pros and cons of the given topics are mentioned.


4. Story telling- It is another kind of speaking process, wherein one needs to narrate a story in an entertaining or engaging way. The prime motive or goal is to capture the attention of the audience.


5. Informative- As the name describes, it is a speech in which the speaker gives some information to educate or inform the audience, which in turn, benefits them in future.


6. Newcasting- This is mostly a professional kind of public speaking that involves media like radio, newspaper, magazine, television and internet. The another term that we can use in ‘Broadcasting’.


7. Entertainment- In this, the purpose is to solely entertain people, make them laugh, make them cry or stimulate their emotions in some way.


8. Ceremonial- This kind of speaking activity comes into picture during the ceremony in the form of a graduation event,weddings etc in which people are honoured,remembered or some sort of important event that needs to be witnessed and that represents a new part of person’s life.


Thus, speaking is through using words,actions so that other may know what you say in public or mass of people. It can also mean talking to oneself that no one can hear that can be termed as ‘Interpersonal Skills’ or it refers to an ordinary contact conversation.

Key Steps For Improving English Fluency

English fluency is an important aspect of communication that is very essential for the growth and development of an individual’s personality. Grammar is the most important and technical aspect that strengthens communication skills of an individual. Grammar improves fluency however many individuals possessing fair grammatical knowledge struggle while conversing in English for a longer time. This lack of fluency in particular individuals is due to improper training. Understanding grammar and pronunciation of words in English is essential but fluency can be developed with good amount of training in conversing in English.

Key steps for improving English fluency-

English fluency is very important for efficient conversation professionally and personally, an individual fluent enough with his/her communication skills has great abilities to communicate which helps in convincing, marketing or selling different ideas and also for creating great impression on public. Few important aspects for great fluency in communication are detailed below-

Reading improves fluency in a great way. Understanding new words and trying to pronounce them properly gives a proper rhythm of reading that helps in conversation. Reading various English books and novels that have gained popularity in the market and reading English newspapers is the first step to improve fluency. Using new words, understanding them and trying to use in your conversation helps in a great way.

Practice is very essential for attaining the objective in any form of task and it’s the same with English speaking. Communicating often in English is very important to develop fluency. Individuals hesitate to communicate when they are at a learning stage due to fear of being wrong and making a mistake. Mistakes are the first step to learning and rectifying them with proper knowledge is essential for development of fluency. Conversing with friends and family even when you are wrong proves a great help and develops great communication. This practice might sound artificial and embarrassing at the beginning but the development is equally rewarding.

Listening to other’s style of communication, watching various English entertainment shows, news channels and trying to understand the way they speak helps in a great way. Using new phrases and trying to get them in your own fluency is a great technique to avoid making it look fake and improves fluency effectively.

Fluency Development


Fluency is the ability to read a text accurately, quickly, and with expression. Fluency is important because it provides a bridge between word recognition and comprehension. Fluent readers read aloud effortlessly and with expression. Their reading sounds natural, as if they are speaking. Readers who have not yet developed fluency read slowly, word by word.

Because fluent readers do not have to concentrate on decoding the words, they can focus their attention on what the text means. They can make connections among the ideas in the text and their background knowledge. In other words, fluent readers recognize words and comprehend at the same time. Less fluent readers, however, must focus their attention on figuring out the words, leaving them little attention for understanding the text.

Fluency Development

It is observed that repeated reading as the key strategy for improving students’ fluency skills (NICHD, 2000). Repeated reading has two essential elements:

1)    Giving participants the opportunity to read and then re-read the same text and 2) having participants practice their reading orally with an opportunity to receive corrections.


Research has also determined that having students read aloud along with a model of well-paced, expressive reading and receiving specific feedback through systematic progress monitoring also helps improve participant’s fluency skills.


Knowing the meaning of a word is useful, but knowing how to use it in context is vital. Words aren’t used in isolation and will often form part of an expression or fixed set of words. Speaking English fluently is not just about making corporate presentations and giving long speeches. It is about expressing your views on the most mundane of things. The ability to make small talk is very important in business and social conversations. Topics for casual conversation could include the weather, sports, current affairs, arts, hobbies, travel, etc. Read up on your area of interest and try framing sentences expressing your opinions. Talk about it with someone close to you so you can check for grammatical accuracy.


  • Fluency is the ability to read most words in context quickly and accurately.
  • Fluent readers recognize words automatically when reading silently.
  • Fluent readers read with expression when reading aloud.



 Thus, fluency plays a crucial role in all the sectors at the personal as well as professional. Other essentials for encouraging voluntary reading include a plentiful library of books. For gaining fluency, quantity is more important than quality.

Excellent Body Language


Body Language is a part of Non- Verbal language. It includes things like gestures, facial expressions and even small things that are barely perceptible like a brief shrug of the shoulder or nod of the head. We frequently communicate both bodily and verbally and an estimated 70% of what we communicate may be on verbal.  Non verbal language is an even bigger category than body language and includes things like tone of voice.

Since, most of us live in one area the body language may be similar among people, its important to know that your gesture, what you do with your arms when you are sitting or standing and talking to someone else, and even what your posture may say.

Excellent Body Language

1)    Maintaining a relaxed posture while walking or during a meeting- Relaxed posture indicates you are comfortable in your surrounding and not under stress. Even if you are in stress while working, when you reduce the appearance of stress, those around you will feel comfortable and have more faith in your abilities.

2)    Mannerisms- Mannerisms like fidgeting, moving around while talking, breaking Eye Contact can be seen as a distractive to those around you. These mannerisms can make you appear anxious, unprepared even if you are not. Mannerisms can be controlled by making note of when they occur and consider ways to alter them. Many times, mannerisms are just old habits that need to be broken.

3)    Controlling Facial Expressions- Learning how to control your facial expressions can help you become more successful in the workplace Change your facial expression by practicing in the mirror. Find an expression that is relaxed and calm and make an attempt to wear it as often as possible around others.



Body language plays a key role in helping an individual to form quick impressions. Through body language, a person can convey a host of feelings without actually speaking a single word. The body language really can reinforce or contradict verbal messages because a person’s body discloses true feelings.

Action speaks louder than words are an indicator that body language is the literal translation to this statement. The ability to understand body language is powerful tools that will help us connects with others, express what we really mean and build relationships.


English Grammar Basics


Grammar plays a crucial role, while gaining fluency in English. Communication is the heart and soul of human experience. The process of communication mainly includes speaking, listening and writing. We gradually develop a better sense of grammar with the passage of time. When we are studying English language, we need to study its grammar. The importance of grammar cannot be neglected and before we do that we need to understand what grammar is.

English Grammar Basics

The basics of Grammar include the following:

1)    Noun:-  It is a name of a person, place, or thing.  It can be the subject or object of a sentence. Ex: cat, horse, mother, India


2)    Pronoun:- It is a word that replaces or stands for (“pro” = for) a noun. Ex: he, she, it


3)    Verb:-  It is an action word. Ex: sit, laugh, read


4)    Adjective:-  It is a word that describes or modifies a noun. It gives answers the questions “how many,” “what kind,” etc. Ex: happy, suicidal, red, dangerous


5)    Adverb:-  It is a word that describes or modifies a verb. Ex: carefully, quickly, wisely. Also sometimes modifies an adjective. (“She was very tall.” ‘Very’ is an adverb modifying ‘tall’.  Adverbs usually, but not always, end in “-ly”. (However, not every word ending in “ly” is an adverb: “friendly,” for example, is an adjective.)


6)    Preposition:-  It is a word that indicates the relationship of a noun to another word. Examples of prepositions are to, at, with, for, against, across


7)    Sentence:-  It is the basic unit of writing. A sentence should have a subject and a predicate. The subject is the noun to which the sentence’s verb refers; the predicate is the verb plus whatever other parts modify or elaborate on it.


8)    Conjunction:-  This is a word that links words or parts of sentences together, or contrasts them, such as and, so, until, therefore.


9)    Interjection:-  These are just simple words that usually express strong emotion, coming alone or at the start of a sentence.



English Grammar forms a basic foundation of English Language. In order to have command over the English Language, a good hand on English Grammar is important. Once you have a good knack of English as a language Confidence, Grooming on Personality and Right approach towards learning follows.


Communication with Confidence


Communication is sharing of ideas and information. While many people think of communication primarily in oral or written form, communication is much more. A knowing look or a gentle touch can also communicate a message loud and clear.

Confidence is a word which we frequently use in everyday language, yet rarely do we stop and think what it means. Confidence is about being certain of your own abilities. It is about future. Confidence involves the belief that things will turn out well. Confidence may sometimes be used interchangeably with optimism.

Communication with Confidence

Effective communication skills are an asset in many life situations. They can contribute to a higher level of success in your career, new friends and give you a sense of confidence when faced with a room full of strangers. Confident communicators are self- confident and have good self esteem. They believe they are worth being listened. They like to hear the views and opinions of others. They are able to take and give criticism without feeling inadequate and hurt.

The only way to improve communication is to change the way you feel, think and act. In Order to communicate confidently, you need to:

  • Mature open minded personality
  • Ask the right questions
  • Listen Effectively
  • Read and interpret body language
  • Understand what is being said behind the words
  • Use the right words
  • Self Confidence
  • Genuine interest in other people


Acting more confidently begins with thinking more confidently. Brain is a very powerful organ. It sends messages to people through the body language. If you feel that your point of view is worthless, it will be relayed to other people through your body language. Having confidence is all about believing in yourself and the only way you can build your belief in what you are capable of is by taking action in the world and learning through trial and error.


Focusing on action plans are great, as they help both you and the person you are talking with. It helps you remain focused on identifying actions. When the discussion is done, the other person has action items that they can work on, instead of worrying about how to handle the situation.



 To communicate through messages with confidence, the main rule is to separate the situation fr4om the person. The end result desired and required actions are what you are focusing on. The nicest outcome of communicating with confidence is when you see the other person improving and producing good results.



Proudly powered by WordPress
Theme: Esquire by Matthew Buchanan.