Importance of Intonation

Intonation is primarily a matter of variation in the pitch level of the voice. Intonation conveys differences of expressive meaning. It also serves a grammatical function , distinguishing one type of grammatical function of one type of phrase or sentence from another.

A sentence normally consists of a combination of words mainly: nouns, adjectives, adverbs and verbs. Sometimes it also consists of conjunctions, prepositions articles etc. Intonation pattern comprises of vocal pitch, speed rate and loudness.

Below mentioned are few Basic guidelines:

The overall pitch pattern must rise and fall appropriately to match the meaning of the sentence. The pitch rises peaks at the primary stress point and then it falls significantly depending on the type of sentence. In order for the speaker to sound confident and credible their voice should stay at level or up during the middle point of the sentence nd drop significantly at the end. Notice the way television newscasters speak. They are trained to speak in confident, believable way making the cull use of intonation patterns.

In order to keep the attention of the audience intact one should vary their intonation. Speaking in a monotonous manner will bore the audience and the speaker as well. On the other hand, if the person uses excessive pitch changes or too many stress points, their speech may sound unnatural or awkward. They may also be perceived as lacking experience or maturity.

With a wide variety of speech pattern differences between languages, it is easy to see how misunderstanding occurs. Thus, learning to apply the intonation pattern native to the region in which one lives will give the speech a pleasing quality that will be music to the listener’s ears.

Etiquettes at Public Meetings


Etiquettes refer to good mannerisms required by an individual to find place in society. It is important for an individual to behave appropriately in public to earn respect and appreciation. Human is a social animal and is expected to behave in the same way.

One must learn to maintain the decorum of the work place. It is of utmost importance to respect one’s organisation and also expect the same in reciprocation. You would not be taken seriously if you do not behave well at the workplace.

Meetings are the vital parts in the corporate, where employees sit together in a common platform, exchange their views and opinions and boil down to a conclusion that is beneficial for the organisation and mutually acceptable by all the employees of the firm.

Meeting etiquettes refers to codes of behavior that an employee is expected to follow while attending meeting and discussions at the workplace.

  • One must always respect the employees or fellow mattes or cronies. Never misbehave with them. Smooth functioning would be possible.
  • Avoid being bias towards anyone. Treat all the employees as one irrespective of their designation, educational qualification, caste race or family background. Personal relationship must not be mixed with professional commitments.
  • One should always be ready to help each other in the organization. Be a motivator for your fellow colleagues. Appreciate those who perform exceptionally well. Give them a pat on their backs for their good work. Encourage them to work in a team and exploit their potentials by channelizing them in the right direction.

Meetings should be taken as a platform to give rewards and recognition to the employees.

All the comments during the meeting should be approved by the head of the meet. When speaking during the meeting one needs to speak slowly and clearly. Be respectful to everyone present in the meeting. Keep yourself aloof from any kind of disruptions during the meeting. Avoid any conversation with the public because if you make use of microphone in the meet it can pack up even the minutest thing said.

One must ensure that all the comments are constructive and not disruptive. All the cell phones should be on silent mode, so that it does not distract the meeting and the involvement of it in the meeting.

Always remember not to become famous as a ‘Preacher’. Be considerate of others who desire to speak by limiting the comments a reasonable length and avoid repeating that was already mentioned.

One should always map their moves during a public meeting and become an effective Public Meeting Holder by respecting few points mentioned above.


Communication Cycle

Communication Cycle refers to the whole process of communication from the origin up to the conceptualization and the response of the intended message by the tight person. The communication cycle remains incomplete before feedback. Communication is the fundamental part of our lives. The process of communication is fairly simple and easy to understand. Communication process begins at the sender. The sender is the person who is originating the message, he encodes the message and sends the message across. The receiver on the other hand has to decode the message from the medium,  receive the message and understand the message. He had to give a reply or a feedback to the sender to ensure that the message is understood.


The first step in communication cycle is determining what the message will be and who will be at the receiving end. The sender of the communication should also consider the profile of the recipient. In addition, the mode of communication should also be considered. A verbal message needs to be designed differently than a written message. Before sending the message, all these aspects should be taken into consideration.


Once the message is transmitted the next step depends on the receiver of the message.  The recipient must be open to the communication including being willing to listen or read what is transmitted. The sender should keep potential barriers in mind and work with the recipient to overcome them. The recipient can also get distracted by other events or messages. It is then recipients responsibility to focus on the communication in order to complete the cycle.


The communication cycle is completed with the confirmation and comprehension of the message. When the receiver provides feedback to the sender, the sender is assured that the message is received and understood appropriately. Feedback can be in the form of written or oral response or body language in case of face to face communication. Repeating key points back to the sender provides concrete evidence that the receiver understood the content of the message.

Communication is the primary element in many aspects of operating a successful small business. The cycle of communicamust must be completed in order for the communication efforts to be successful. Effective communication is referred to as an exchange rather than as simply sending out a message.

Importance of Conference

Conference is a formal meeting of people with a shared interest, typically one that happens once in a year or as per company norms. It plays vital role in corporate world. Conference has a very important place in the workplace.

Below mentioned are few points that justify their importance:

Conference allows organization to get updated information on the key issues that their organizations are concerned about.

It acts as a platform for those who have any issues on specific topics. It allows practitioners to refresh their skills and keep them updated about the new technologies and methodologies. It provides an opportunity to network with others, that in the long run benefits the company as co – ordination is of immense help.

Conference enables one to know the industry standards. When it comes to holding conferences, it is important to be able to engage and interact with the audience.

Making use of visual aids in conferences gives an added value to the presentation. Visual aids can offer a different approach to the conference.

Visual aid can offer a great alternative to a traditional speech and they can support and demonstrate the point that one is trying to convey in a way that words sometimes cannot.

Diagrams and Picture can help to visually display a situation and in some cases,  some people find it easy to understand than a simple explanation. It helps to initiate relationships with others that can continue further by social media or meetings in person.

To gain insight into the experiences of others who face challenges that could be similar to yours.

To identify opportunities for service within the profession as a whole. To become familiar with the city, culture where the conference is held.

Hence, conferences help one explore oneself to the new surroundings and also enhance one’s knowledge.


Assertive Communication

Assertiveness means standing up for your personal rights, expressing thoughts, beliefs and feelings in a direct, honest and an appropriate way. In all our interactions with other people, whether at home or at work, assertiveness can help one to express oneself in a clear, open and reasonable way. By keeping one’s communication assertive, one should always respect the thoughts, feelings and beliefs of other people. Be it in one’s personal or professional life, being assertive can help one to build and maintain self confidence in all situatons. Assertiveness is not just about speaking your mind but it is also about how you speak your mind.

Long term relationships can be sustained by two key elements of Honesty and Mutual respect. Speaking assertively is not magic. It is a technique that one can use with close ones to provide feedback. By being assertive, you are respectful of yourself as well as the person who you are speaking with. Lack of assertiveness will lead to various negative consequences such as resentment, emotional withdrawal and also to a loss of relationship. Ideally there are 3 communication styles: Passive, Aggressive and Assertive.

Passive means to keep feelings and thoughts to yourself and not to express yourself easily. Aggressive means to scream and yell at others to make a point. Assertiveness is a midpoint between Passive and Aggressive. If you aspire a healthy relationship, then having an assertive approach is of utmost importance. One needs to build one’s self confidence. Remind oneself of all the positive qualities and capabilities.

Before switching to the aggressive mode, one should ask ones own self, how should you handle the situation, which is completely different from how you feel like dealing with it. Look for the best way to express yourself and always remember that it is not necessary to sugarcoat what you desire to say.  Thus, in order to have an Assertive Approach, one should always deal with the issue immediately rather than allowing the frustration to build. If you wait for too long, it can escalate emotions and spark a heated response.

Importance of Cross Cultural Communication

Cross Cultural Communication is business that happens between any two companies, regardless of their location. The age of globalisation and information has completely changed the face of business. People are no longer confined to geographical walls but have expanded their wings and become a part of international networks.

Communication being the backbone, it is essential for people to comprehend the cultural differences among organisations to get the desired results at the workplace. To yield effective business results, every organisation needs to be sensitive to the potential issues of cross cultural communication.

It is not simple to define culture. Even when English is the common language in a cross cultural situation, it does not mean that you should speak at a normal speed. One should slow down, speak clearly and ensure that the pronunciations are intelligible.

Cross Cultural Communication is enhanced through taking turns to talk, making a point and then listening to the response. One should avoid asking 2 separate questions which means the same. For example: try not to ask double questions such as, ‘Do you wish to carry on or Shall I stop here?

In Cross Cultural Communication, only the 1st or 2nd question may be comprehended. Let the listener answer one question at a time. Many Cross Cultural Communication misunderstandings have been caused by usage of negative questions and answers. Sometimes, in order to avoid misunderstandings, one should make it a practice to write it down and check.

Effective cross cultural communication is in the essence of being comfortable. One should be comfortable with what is being said or heard. One more important element is that when communicating across cultures never assume that the personality at the other end has understood. Active listening is a quality that everyone should possess. Make it a habit to summarise what is being said in order to verify it. This is a very effective way of ensuring that accurate cross Cultural communication has taken place.

Avoid the usage of slang. The danger is that, the words will be understood but the meaning will be missed. In many cultures, business is taken seriously. Many cultures will not appreciate the use of humour and joke. So, while making use of humour one should think whether it will be understood in other culture. One should always maintain etiquette while communicating. It is always a good idea to have adequate mannerisms.

Thus, Cross Cultural Communication is about dealing with people from other cultures that minimises misunderstandings and maximises one’s potential to create strong Cross Cultural relationship.

Communication Style

Develop your own natural and relaxed communication style

Communication skills have a significant importance for development of an individual’s personality. It plays a very important role in setting up an impression of the individual’s

Personality on the public. Every different individual has his/her own way of communicating with the public and every individual needs grooming for the same in order to be an effective speaker. There are different ways to develop communication skills depending upon the need of every individual and the objective or aim to develop communication. External training and development is essential to learn the process of effective communication but developing the communication skills effectively with a unique natural and relaxed style is the key.

Steps to develop a natural and relaxed communication style-

 Many individuals try to change their unique style of communication during the process of learning and development and try to speak and imitate the way others speak making their own self uncomfortable. One should always refrain himself from such practices and first be comfortable with the style of communication they think to develop or adopt.

Accent developmentis very common amongst individuals some have an accent of their mother tongue that is mixed with English and hence is the most important and high priority change in communication style. Individuals facing this difficulty should first get rid of the accent with practice of pronunciation and later develop their own relaxed style of communication.

Some others try to forcibly put a foreign accent to show they know a lot but it always appears fake and uncomfortable to the speaker as well as the listener and hence should be avoided if not naturally acquired.


Developing a natural and relaxed communication style always gives a great impression of the speaker to the audience and in times of miscommunication does not appear that the speaker is fake or trying to say something that he doesn’t have knowledge about. Whereas behaving or trying to imitate someone else’s style is a bad idea and always have risks of creating goof ups which create a very bad impression on public.




Etiquettes during holidays


Everyone of us looks forward to holidays, at least once in a year. Holidays are generally to de-stress yourself from your normal routine and helps to rejuvenate oneself and also to rediscover ones inner self. They are a very important part and if not then one must make them an important part in their yearly calendar.

In order to have a smooth and memorable holidays, one needs to follow few etiquettes:

During the travel, everyone has to be polite not only amongst themselves, but all with the follow passengers. Be very helpful and courteous to people.

Any holiday should be properly planned not only during the travel, but also before and also after the travel. Planning will give more options and more exposure. Planning is a priority as it will bring clarity in the journey.

Every destination and place of visit including the accommodations and travel should be confirmed before the travel. This will help you to travel peacefully and enjoy every moment of your journey.

4.Tickets and other necessities
All the travel documents like passport, tickets etc. should be kept first to avoid any future hassles. This would give immense peace of mind and confidence to travel safely.

The carriage of food items depends on the mode of transport that one chooses. If one plans to carry food items it should be properly packed and kept separately away from the luggage that contains clothes.

6.Respect the rules
One should be respectful of others when using cell phones and audio or video devices onboard and also observe some guidelines when travelling during peak hours.

If one travels by train, prepare to exit at the stop prior to the station stop, allowing time to reach an open door. In an emergency situation remain calm and follow directions.
One should always remember to carry the necessary travel document clothes that are conducive for the place of your visit, polite gesture, respecting travel rules, the sentiments of the people of the country or city or state that you are planning to visit and make memorable memories.

Types of Speaking

Speaking forms an important part of our daily routine. By default, we are speaking on various topics, either by giving opinions, by taking opinions, in the form of discussions and debates.


Below mentionedare few types of speaking:


1. Impromptu- Impromptu speaking is another term for ‘on the spot speaking’. It happens when the topic is thrown on the spot and one needs to speak out thoughts or ideas over the topic.


2. Scripted speech- Scripted speech is also known as ‘Manu-script’. It is a type of speaking where one needs to just refer a piece of paper, where the content or the matter is mentioned and read it out.


3. Debate- Debate is a kind of speech, where one side of the team is in favour of  a topic and the other speaks against the mentioned topic. In other words, the pros and cons of the given topics are mentioned.


4. Story telling- It is another kind of speaking process, wherein one needs to narrate a story in an entertaining or engaging way. The prime motive or goal is to capture the attention of the audience.


5. Informative- As the name describes, it is a speech in which the speaker gives some information to educate or inform the audience, which in turn, benefits them in future.


6. Newcasting- This is mostly a professional kind of public speaking that involves media like radio, newspaper, magazine, television and internet. The another term that we can use in ‘Broadcasting’.


7. Entertainment- In this, the purpose is to solely entertain people, make them laugh, make them cry or stimulate their emotions in some way.


8. Ceremonial- This kind of speaking activity comes into picture during the ceremony in the form of a graduation event,weddings etc in which people are honoured,remembered or some sort of important event that needs to be witnessed and that represents a new part of person’s life.


Thus, speaking is through using words,actions so that other may know what you say in public or mass of people. It can also mean talking to oneself that no one can hear that can be termed as ‘Interpersonal Skills’ or it refers to an ordinary contact conversation.

Key Steps For Improving English Fluency

English fluency is an important aspect of communication that is very essential for the growth and development of an individual’s personality. Grammar is the most important and technical aspect that strengthens communication skills of an individual. Grammar improves fluency however many individuals possessing fair grammatical knowledge struggle while conversing in English for a longer time. This lack of fluency in particular individuals is due to improper training. Understanding grammar and pronunciation of words in English is essential but fluency can be developed with good amount of training in conversing in English.

Key steps for improving English fluency-

English fluency is very important for efficient conversation professionally and personally, an individual fluent enough with his/her communication skills has great abilities to communicate which helps in convincing, marketing or selling different ideas and also for creating great impression on public. Few important aspects for great fluency in communication are detailed below-

Reading improves fluency in a great way. Understanding new words and trying to pronounce them properly gives a proper rhythm of reading that helps in conversation. Reading various English books and novels that have gained popularity in the market and reading English newspapers is the first step to improve fluency. Using new words, understanding them and trying to use in your conversation helps in a great way.

Practice is very essential for attaining the objective in any form of task and it’s the same with English speaking. Communicating often in English is very important to develop fluency. Individuals hesitate to communicate when they are at a learning stage due to fear of being wrong and making a mistake. Mistakes are the first step to learning and rectifying them with proper knowledge is essential for development of fluency. Conversing with friends and family even when you are wrong proves a great help and develops great communication. This practice might sound artificial and embarrassing at the beginning but the development is equally rewarding.

Listening to other’s style of communication, watching various English entertainment shows, news channels and trying to understand the way they speak helps in a great way. Using new phrases and trying to get them in your own fluency is a great technique to avoid making it look fake and improves fluency effectively.

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