Etiquettes with Domestic help


Everyone desires to have comfort and convenience in their day to day life. To lead a comfortable life some hire part time helpers while others hire full time helpers. Be it part time or full time, both of them have some problems.

Domestic helpers are also human beings. We first need to respect the fact that they also have their hopes and desires. They work as helpers out of their necessity. They do not opt for this profession by choice; the bitter truth is that they do not have any other option. So in order to make some difference to their livelihood they work as domestic helpers.

The image of domestic helpers is always under pressure to ease this pressure one should always maintain an ideal relationship with them and treat them as part of the family. Problem creep in when the family members expect too much from the domestic helper or the domestic helper refuses to do some work. To give a complete end to such scenarios, one must clearly define their responsibilities beforehand. Everyone in the family must know their part and should ensure that nobody crosses the limits of understanding.

Allow the domestic helper to come on a particular time. If at times, due to some occasion or urgency, the time needs to be altered, that can be done through mutual understanding. The domestic helpers should be paid on time. Nothing works as a motivation for them than the monetary gain. The same aspect can also provoke them. If not done on time, Domestic helpers also expect tips and gifts on occasions like Diwali and other festivals.

Always make use of proper language with domestic helpers. Use of foul language should be strictly avoided. Just as the worker can leave if he/she is not happy with the working, so an employer can relieve the worker if unsatisfied.

How to Constantly Engage Participants in Training

Constantly engaging the participants in training is very important for a successful delivery of training session. There are many ways to get participant’s attention but interaction proves the best results. Eye contact of the trainer with the participants and being equally attentive to all the participants throughout the training is the key. Participants must be very well aware of why they are a part of this training; their need analysis should be crystal clear that brings their attention in a better way.


Training module should be decided in a way that the interaction part is designed for a minimum

15 – 20% part of training, interaction helps in a great way to engage participants. There are two ways to design an interaction module both have their own positives and negatives. One is to prepare the module in a ways that interaction is assigned at the later part of the training session. Other is to keep the session interactive from the start including the interaction in the body part of the session.

Conducting training in the latter part reduces the risk of creating disturbance amongst the participants which makes them loose concentration and gives a systematic format whereas making session Interactive from the start keeps the audience engaged but requires a lot of experience ,practice and control for excellent execution otherwise there is always a risk of  chaos.


Grouping participants in different groups accordingly using icebreakers, mind games and other interactive sources is the best way to keep the participants engaged. This adds to learning with fun and creates a competitive atmosphere within the participants urging them to actively support and participate in the training.


Engaging the audience entirely depends upon the enthusiasm of the trainer, no doubt designing the training module interactively is important but execution is the key. A trainer has to deliver all round performance engaging with each and every participant with his body language.

How to Write Presentations

A presentation is reflection of the presenter as well as one’s work. The presenter desires to make the best possible impression in the short amount of time given. An interesting and impactful presentation, not only requires a good content but also an appropriate and an effective way to deliver it, in order to maintain the interest of the audience.

Below mentioned are a few points on how to write a Presentation:

1. Simple & Clear

While preparing a presentation, one should ensure that it is simple and carries clarity. One should not allow technology to dominate one’s presentation.

2. Consideration of important points

One needs to take certain points in consideration while preparing a presentation. Ask a few questions before making an attempt to prepare a presentation.

-         What are the key points that one desires to make?

-         What is the interest of the audience?

-         How familiar are they with the topic?

3. Resources of information

The key to success is the resources that the writer is equipped with before writing or making a presentation. One should answer questions like:

-         How much information is needed?

-         – What elements to cover? What elements to eliminate?

4. Logistics

One needs to make sure that the logistics are taken care. How big is the hall where the speaking will take place? How much time will be allotted?

5. Equipment’s

One needs to take care of the equipment’s that is needed for delivering the presentation. Internet connection, computer, microphone, software etc are a few things that one needs to take additional care of.

6. Material Body

The writer needs to organize the material body. One should make sure that the main points are covered. The presenter should be concrete.

7. Format and Presentation

One should format the presentation in an appropriate manner. For a presentation in a dark room, choose a dark background with light letters. While making slides, use a light background dark letters. Use a big font. Keep it short.

Thus, the writer should remember that a presentation is different than a paper. Respect the program schedule. Organize the especially data into modules.

Steps to Draft a Speech

Speech plays a vital role in today’s scenario. While drafting a speech, one should always respect two objectives making a good impression and leaving the audience with two or three takeaways.

1. Structure-

One should always follow a proper structure while drafting a speech. Having a logical path will the speech more interesting and grab the attention of the audience for a longer time. Audience expect two things from the speaker A path and a destination. They always have the curiosity to know how anything that is extraneous, contradictory or confusing. If the message does not convince or help you, then it will never convince and help the audience.

2. Opening-

Many a times, speakers squander the time when their audience is receptive that is the opening. The audience slightly suffers till the time the speaker gets comfortable. When you write, you are expected to come out swinging. Tell a humourous anecdote related to a good idea and win the hearts of your audience. Always keep the preliminaries precise and to the point. Remember that we are losing the audience every minute. Capitalize on the goodwill and enjoy the initial moments on the stage.

3. Tone-

As a speaker, one needs to always keep a check on the tone that one adopts. Striking the right tone is of utmost importance. Writing a speech involves meeting expectations of others, whether it is to inform, motivate or entertain. If you are speaking in a professional setting, focus n belong upbeat and uplifting.

4. Repeat-

Repetition is the key to leave an impression. Always hunt for an opportunity to hammer home key words, phrases and themes. If one does not repeat, then the audience will find themselves lost and flustered, when one is unable to grasp the concept you may also come across people in the audience who would get annoyed when you repeat yourself. In such scenario, do not worry of how they feel today. Just ask yourself, What will they remember few months down the line.

5. Humanise-

Always remember that you and your audience are the same. If your audience is reluctant to buy you then the same is with the thoughts. It is simple that simple. No doubt the body language adopted by you and the delivery made by you will leave a lasting impact on the audience.

6. Short-

The speaker always has initial few minutes to play the game and win the hearts of the audience. One needs to keep the speech precise and concise. The longer one stays on the stage, the possibility of making errors increases.

Thus, the speech that is drafted should be such that the audience can easily connect with that.

Types of Learners

VAK learners-

Learners are of different types and traits according to their ability to learn and gain attention to training. They are divided into different forms according to their behaviour and response to different aspects and methods to carry out training. They are thus divided into three types of learners which are Visual, Auditory and Kinesthetic which are described as below-

Visual learner-

Visual learners can be described as learners that have characteristics to learn things best when they are explained using visual support, they learn better when they see what they are learning rather than just listening. Such types of learners have different characteristics like great visual memory power. Things they visualize once are always remembered by them and that too with detailed size and shapes related to objects. They are the ones who would understand and like a movie more than a book and they always like to visualize what they are reading.

Auditory learners-

Auditory learners can be described as learners possessing characteristics that make them learn things best when they hear them. Unlike visual learners who like to learn with the help of visual aid, charts or diagram the auditory learners learn in an effective way by hearing to lectures, various audio aids. They remember things they have heard with accurate details for a longer period. They are great mimics and can very easily imitate different voices of different personalities. They are great communicators and have great hearing and speaking skills.

Kinesthetic learners-

Kinesthetic learners can be described as learners possessing characteristic that makes their learning process easy when they are involved in doing some tasks that they need to learn. These learners always have traits to multitask for example they would try to read a book while also watch the Television. They are often called hyperactive due to such traits of theirs. The best fields they excel in are Action, Drama, sports that requires them to get engaged and use their body language. They have great body language and often excel in arts or engineering as well. They prefer doing the things themselves and learn them rather than getting an explanation or demonstration for the same. Rather than just telling the audience and explaining them they like to act and show what they want to say.


Every category of participants have different traits according to which they are classified and dealt for their development and hence their categorization plays a great role in their development.       

How to involve an Introvert Personality

Individuals participating in a training session have different qualities and have different areas of problem and development among which there is a category of participants who are Shy. They appear very bright and intelligent until they are called upon the dais to speak. There are different categories of shy participants some are good with communication but just struggle with low confidence and stage fear while some are poor with communication and hence do not have the confidence to face public.

Involving the shy participants in training is the best way for their development but involving them in training also requires some additional customization in training which is as follows:

Grouping- Grouping the individuals that belong to the shy category with the ones who are more expressive and confident allows the participant to open up in a better way , their interaction among the other participants helps them to contribute more and more.

Responsibility-The best and most widely used technique to increase shy participant’s contribution is to load them with some responsibility. Such responsibilities should be given to them as a surprise with no room to escape it. Responsibilities make them participate and give them the required push which boosts their confidence and reduces the fear.

Special training- Organizing special private sessions for a group that has all the shy participants together helps to directly approach them and make them contribute actively. Focusing directly on their problems, managing their stress, fear of embarrassment and providing them with different ways to approach their fear and get rid of the shy behaviour thereby increase confidence in them which helps the participants in a great way.

Bringing them to spotlight- Appreciating them in front of the audience and bringing complete focus on them by display of their work and their improvements boosts their confidence in a great way and encourages them to contribute more towards training and their self development.

Conclusion- There are great ways to reach the shyest person and make them contribute but in addition to this handling them with special attention and making them comfortable with the atmosphere is the key to start building a relationship with them.

Tips to become a Powerful Orator


Making yourself a powerful speaker is lot easier than you think. Having knowledge on any subject matter is different and delivering it in an impactful manner is a different art altogether. Having that power- in terms of dynamism of your abilities matters greatly in the world of business speeches and presentation. In today’s scenario, people who can do smart work and have excellent communication skills can climb the ladder of success and reach the summit (peak).

From today, think in terms of speaking version of  you, a performance persona that is the essence of talking about your subject arar. That is the person, your audiences will find interesting. In other words, it’s not enough just to be who you are when you present. You have to construct a performance version of yourself.

Powerful Speaker

1)    Build Rapport

Having a nice equation with the audience, makes things absolutely easy and cake walk for the speaker. The speaker should find a way to identify the audience’s value and experiences and externalize the connection by what you say. Most listeners resist speakers whose background or known views are noticeably different from their own. Remember that our experiences, motivations and feelings unite all of us around the world for more that they divide us. Create an atmosphere in your presentations that fosters persuasion and believability.

2)    Delivery

Every audience arrives with the preconceptions of the speaker. They may have nothing to do with your personally, but may be tied to the topic, organisation or viewpoint to represent. Credibility resides in speakers who appear confident and committed. There is simply no substitute for enthusiasm.

3)    Competence

Advertise your competence in everything you say and do. When you trust yourself  and what you are saying, your audience will trust you. This is the first step that allows them to invest you with presence and authority. Every audience wants to feel that they are in good hands. Make it easy for listeners to relax and trust that you are such a speaker. All it takes is for you to trust yourself. Believe that you are a natural performer.


Speaker plays a crucial role in all the aspects. The moods and the emotions of the audiences are totally dependent on the speaker. The ball lies in the court of the speaker, to which direction does he want the audiences to be taken.

Vital Role of Communication in Sales


Good communication skills are imperative for any business. In fact, these skills can often mean the difference between success and failure. Communication is vital in an organization because it not only connects them to members from other departments, branches but around the world.

Importance of communication in sales

Communication skills are essential in Sales. This is because, one needs to make sure that the people around should understand the product or service that one is supporting and promoting. One needs to be aware of all the advantages that it has and the good that it can bring for them.

When you are interested in working on your communication skills, you will find that you need to actually use them. Take a chance and make sure that you reach out and communicate with the people around you.

One of the most aspects of sales, it to take a dynamic approach. In the current scenario, market conditions are changing frequently and not only do you need to be aware of the sales, but also the sales pitch that follows.

Like any employees, the sales person needs to be appreciated and recognized for their performance and hard work. Good communication ensures the sufficient operation of all levels of an organization, whereas poor communication often results in inefficiency, which equals to loss of productivity and consequently loss of profits.

Listening is important because “the ability to listen or the ability to tune in to the needs and objectives of clients, customers and colleagues is the one skill that can make a difference between mediocre company and good company.

Reading is important because members of an organization must be able to interpret information correctly, moreover they must be able to proofread their own written communication in order to ensure their messages are properly interpreted.

Speaking is important because members must be able to express ideas verbally in a way that will both clearly get points and hold the interest of the clients. Communicating externally is far more challenging than communicating internally, mainly because when communicating with people outside the organization, not only they are representing themselves as individuals but also the organization as a whole.


In reality, the members of the organization should possess brilliant ideas for company growth and expansion. If one possesses communication skills, it will work for the betterment of the organization and also for personal growth.

How to Write an Essay

An essay is a short piece of writing on a particular subject. People have this misconception that essays are restricted to academic life only. Essays can be written at any point.

1. Research

One should do a proper research on the topic and should be convinced with the fact that the sources are reliable and acceptable. To take detailed notes, one is expected to do a proper research. Never ignore the facts and claims that seem to disapprove the original idea.

2. Study well written essays

One should analyze letters that are well formed. One needs to have a close and deeper look of the letters that fall in the category to well written.

3. Self brain storming

One needs to brainstorm one’s own ideas. Motto should be to come up with the original spin on the topic to make it uniquely your style. Be prepared for ideas to come when they are least expected.

4. Self Check

Look at the ideas that one generated. Choose the strongest amongst them. One should be able to support the ideas with proper evidence from the research.

5. Plan the Essay

Take the brainstormed thoughts and assemble them. Write a topic statement for the main ideas. Depending on the conclusions drawn, one can plan the essay.

6. Body of the Essay

One should be free to write one’s thoughts to reveal themselves. Avoid writing pages after pages. One needs to shortlist from the list and make the essay more concise and precise.

7. Title and Introduction

Title and Introduction are the major attractions. They make people want to read your essay. Avoid using obvious and predictable or commonly used ‘title’ and ‘introduction’. Start   with a very broad description of the topic and gradually narrow it down to the specific statement that is relevant to your topic. Try not to use more than 3 to 5 sentences for short essays.

One should summarize the points and suggest ways in which the conclusions can be thought of in a larger sense. Nail the last sentence. If the title and introduction makes the reader to read the essay, then the last sentence makes the reader to remember the writer.

Hence, one needs to respect few guidelines and make one’s essay an apt one.

Corporate Responsibility

Corporate Responsibility is also known as corporate social responsibility, responsible business, corporate citizenship etc. It is a form of corporate self regulation integrated into business. This means that business itself would monitor and ensure its adherence to law, ethical standards and international norms.

Every business must undertake the responsibility for the impact of its activities on the environment, consumers, employees and communities.  It should proactively promote public interest and avoid practices that harm the growth and development,  irrespective of the legal angle.

Money cannot compensate for the damage that has been done as some health problems are irreversible. The imposition of Government regulations, tariffs, environmental restrictions and restrictions on exploitation of labour ensures corporate responsibility.  Added to this, consumers are increasingly aware of the environmental and social implications of their day to day consumer decisions. This further motivates corporates to maintain responsible business.

Incorporating responsibility turns out profitable for businesses as public support is mandatory for them to widen their prospects in the market, in this age of Global Competition. Thus, corporate social responsibility ensures the inclusion of public interests into corporate decision making.

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