Inclusive Sessions

Conducting all inclusive sessions forms the later and more advanced part of the training. Module should be conducted in a way that it meets the needs of all the participants. An all inclusive training session means a session that has all the contents that meets the needs of all the different participants in one particular session. Different participants have different kinds of weakness and strengths in relation to their soft skills hence they require particular grooming in their particular areas of development. Knowing the participants and their needs is the most important part of training when it comes to making a session all inclusive.

In a group of many participants there are many different categories of participants and every other individual need to be tackled with different strategies and solutions to their problems. There are many aspects of training sessions such as Basic training, Grammar, Body language Grooming and Personality Development, Open Group Discussion, Public Speaking. Some might find the public speaking part difficult some might slog in the grammar or group discussion areas hence knowledge about the individuals that make up the group is very important.

Below is a basic structure of how an all inclusive session can be conducted     

Group A- This part is the first part of the session and should include activities that are common for all the participants without paying attention to the weaker or stronger development areas of the individuals.

Group B- In this group participants can be grouped into different sections according to their ability and area of improvement where each group can be defined and given topics related to their needs which would help them improve particularly on their weaker areas and give better than expected results,

Group C-This group is for the participants that require individual assistance and a lot of focus for their development. These participants can be trained on individual basis by involving them in interaction with the trainer and the audience, assigning different role plays and public speaking topics.

Conclusion-   Designing a module that is all inclusive with respect to the needs of the participants and assigning them into different categories of groups according to their similar abilities and performance is the best way to deliver an all inclusive session.

Top 10 Qualities of an Effective Trainer

A trainer with all the effective qualities is very essential for the growth and development of the participants along with the continuous growth of the organization. A trainer should possess a combination of the top 10 qualities that make him efficient and effective; these qualities are detailed below-

Appearance:
Appearance gives the first impression of an individual’s behaviour. First impression is created within the first few seconds of a meeting. It is very important to have a pleasing personality to make the public comfortable in order to interact and create great impression. Appearance is the first and foremost quality of an effective trainer.

Punctuality:

Punctuality is a very essential trait of an effective trainer. An individual who respects time is respected and appreciated by public. Lost time can never be earned back and hence appreciating and utilizing it effectively is the key to success.

Language:

Language forms the most basic part of the effective quality to be possessed by the trainer. Having a good grip and command over the language is the key to improve communication and create an effective impression. 

Communication Skills:
Communication skills are very essential to be an effective speaker. Communication is the most important aspect of an effective trainer. First impression can be created by appearance but maintaining the impression effectively requires polished communication skills.

Effective Tone:
Voice modulation or having an effective tone in communication is the most essential part to make communication effective. Content matters but tone is very essential for an effective impact of the communication. It helps to stress on the highly important points of impact and thereby enhance communication.

Planning:
Effective completion of tasks is solely dependent on effective planning in relation to the process. Planning is an essential aspect that an effective trainer should learn to meet the tasks, deadlines and commitments he is assigned to. This improves the performance of the trainer and makes him more effective.  

Learning Attitude:
Possessing a learning attitude is very essential for continuous development and growth of an individual. Every other individual has different kinds of experience and qualities in life that portrays his knowledge. Learning from every other individual’s experience and qualities is very essential for being an effective trainer.

Leadership:
Everyone possesses the quality but very few take the initiative to lead from the front. In order to be a successful trainer there should be more action and less reaction. Being a leader, it is very essential to lead a team of participants and make their growth and development effective.

Negotiation Skills:
The most important trait of an effective trainer is to have effective negotiating skills, making the participants understand and clearing their doubts is very essential. Negotiating skills are very important to convince the participants and other individuals in relation to difficult situations at training.

Corporate Behaviour:
Individuals grow from their mind and bodies and still some trainers are amateur at actions. Being in a corporate world requires high level of professionalism and maturity. Behaving according to the industry standards is very essential in order to maintain a positive and effective image. Appropriate behaviour is the key aspect to become an effective trainer.

Body Language and Tone in Interview

Rapport is not established at any point in the interview. Building rapport is something that you need to do throughout the interview.

  • 1. Eye contact

One has to maintain an eye contact throughout the interview. The candidate should look in the eyes of the interviewer while speaking. It indicates transparency and displays confidence. One can raise their eye brows occasionally. It shows that one is actively paying attention to what the interviewer is saying.

  • 2. Hand movements

One can make use of hand movements to emphasize key points. Observe any good public speaker and one will notice that they use their hands to punctuate their words.

3. Short utterances

One can make use of short utterances like “mmm” occasionally to show that one understands and agrees with what the interviewer is saying or asking.

4. Volume

One needs to keep a watch on the volume of one’s speech. Being barely audible would show that one is less confident and being too loud would make one appear to be arrogant.

5. Avoid sounding monotonous

One of the commonest complains that interviewers have is that the candidates sound flat, lifeless and boring throughout the interview session. So one must talk about one’s own achievements and sound lively.

Thus, voice qualities such as tone, volume and inflection of speech have a major effect in projecting one’s personality and it also reflects one’s enthusiasm and confidence.

What is Presentation and its Importance

Presentation is a speech or talk in which a new product or idea is shown and explained to an audience. It is an means of communication which can be adopted to various speaking situations, such as talking in a group or addressing a meeting or briefing a team.

Majority of the people would agree with the fact that ‘Presentation Skills’ are important. Everybody has presentation skills, some are better than others.

The primary goal is for your presentation skills to be better than your competitors.

The secondary goal is for your presentation skills to get better with every presentation that you deliver.

Presentation skills are important for business success.

In today’s business environment, the competition in the workplace is getting more and more competitive. It is no longer enough to just have the capability to do the job, one should be able to talk well, write well and present yourself well. Business leaders are often expected to present their message with confidence and clarity.

Presentation skills are important to individual success. For many people, the first important presentation that they might have delivered would be ‘Job Interview ‘, which is really a presentation. Success rides on their presentation outshining the competition.

In most organisations, day to day business entails teamwork. That means presenting to your team or on behalf of your team is.  Presentation forms a part of one’s daily activities.

The most important element in a presentation is ‘You’. You are the one that are you direct is concentrating on. You convey who you are based on your body language, speech and overall mannerisms. However, the most important thing is that you should be comfortable during the presentation because it is then that you can perform at your best.

Developing presentation skills and giving an effective presentation is not an easy matter. It is said that some people are born with presentation skills but one should also remember that presentation skills can be learned. It can be developed further when it is being practiced regularly, so develop your presentation skills and become an expert.

Replacing Pessimistic thoughts with Optimistic ones

Human mind is filled with thoughts that come and go constantly. Mind is never empty. Thoughts can be segregated as Optimistic ones and Pessimistic ones. We all have little voices in our heads. When something goes wrong or when we come across an embarrassing situation, one mind tells us how did we react or how were we and our thoughts during that process.

These popping up of negative thoughts can cause us to feel more nervous and also make us behave in ways that are not very helpful.

Below mentioned are a few steps on how one can replace negative thoughts with positive ones:

1. Acknowledge Pessimistic thoughts

Anything or thought can bother us till the time we do not accept or acknowledge it. One should acknowledge negative thoughts by taking a sheet of paper and writing them down in the context of interview and finding a new job.

2. Replace negative thoughts with affirmations

One should zero down to positive phrases about their ownself that one can repeat to oneself when one hears one’s inner critic putting one down. Instead of telling ‘ I am not good at interviews’, one should think ‘I can be good at interviews.’ This will make one confident and evolve as winner.

3. Repetition of optimistic thoughts

One should always prepare positive thoughts over and over to oneself. Once you realise that your thoughts are turning negative, shift them and use the optimistic thoughts.  It may seem a bit silly at the start but it is for our benefit.

Hence, one should phrase the affirmations positively in terms of what one wants to achieve.

Corporate Mannerisms

Introduction

Etiquette is a set of customs and rules for polite behaviour, especially among a particular class of people or in a particular profession. In a growing corporate world, it is getting increasingly important to maintain etiquettes defining the business impression. Every qualified student covets a job in top corporate companies. On being recruited, performance becomes the primary focus and little care is taken on the etiquettes that go along with the better performance. It is estimated that the first impression is created in 3 seconds of the meeting. For employees to succeed in business meetings conversational skills and manners are vital. Etiquette means manners practiced in a particular environment. Corporate etiquettes is one which is adopted in every business keeping in mind the ethics and integrity.

Basic Etiquettes (Mannerisms)

1) Maintenance of personal hygiene

One needs to maintain personal hygiene at every level, be it at home or professionally. Often people do not consider to pay heed to minute details like trimmed nails, neat hair, oral hygiene etc. It does draw attention during a meeting and so requires proper maintenance.

2) Dress Code

Your attire speaks volumes about you. The dress should be neat and presentable. For men, boot and belt must be a match, trouser and tie a match and socks and shoes matched. For women, it varies according to country and culture, but basic should be no excessive jewellery, no loud colour and no tight fitting dress.

3) Handshake

A simple handshake says a lot about the personality of an individual. A handshake should be firm and assertive.

4) Email etiquette

The subject of the email needs to be specific and short. Font and size should be legible and neat with proper alignment of the contents. Salutation and Conclusion should be polite. Before sending the email the grammar, punctuation and format should be checked.

5) Respect the place of work

The most important thumb rule in a corporate is to respect the place of work. While performance is significant, practicing the etiquette are requisite skills for career growth of very individual.

6) Telephone Etiquette

It is of utmost importance to make the caller comfortable and mot to be kept on hold for a long time. To start a conversation, the caller should identify himself first and then continue to give the required message. Patient hearing is necessary.

7) Dining etiquette

Table manners play an important part in making a favourable impression. They are visible signals of our manners and therefore essential to professional success.

8) Giving Business Card

It should be given and taken by right hand. The card has to contain name, company details and contact details.

Conclusion

Corporate etiquette acts as a deciding factor. The appearance and manners give a lot of information about you. One should always strike a balance.

How to Write a Memo

A Memo is written with an intention to inform a group of people about a specific issue. The word ‘Memorandum’ means something that should be remembered or kept in mind.

Below mentioned are a few parameters that need to be respected while drafting a Memo:

  • 1. Heading

One needs to specify, who the memo is for and who is the sender of the same. The heading segment should include the complete and exact date on which the memo was written and also the subject matter. One should always address readers by their: correct name. Avoid using nick names.

 2. Keep in mind the audience

In order to draw the attention of the people to read and respond to the memo, it is important to tailor the tone, length and level of formality. Doing this effectively requires that one has a good idea of who the memo is intended for.

 3. Reflect the problem or issue to the reader in the opening segment

This should reflect briefly the content behind the action that the writer desires to take. It can be like a thesis statement which introduces the topic and states why it is important.

 4. Suggestions

The writer needs to address the issue in the summary segment. The summarizing is done of the key actions that you expect the reader to take.

 5. Course of Action in discussion segment

The writer needs to be persuasive. The writer needs to state how the readers would benefit from taking the recommended action or be disadvantaged due to lack of action.

 6. Closure

The closure of the memo should have a friendly ending that restates the actions that one wants the reader to take. One can make use of closures like ‘I will be glad to discuss the mentioned recommendations in due course of time.

 7. Review the Memo

One should review and edit the memo to ensure that it is clear, concise, persuasive and free from errors. Review the spellings, grammar and content errors. Draw emphasis on names, dates or numbers.

 8. Short Headings

For long memos, one should consider short headings that clarify the contents of each category. Be specific and brief in every heading so that the basic point of the memo is apparent to the reader in the right way.

Thus, memo is expected to be to the point and without any flaws.

Dressing for Formal Occasion

Dressing sense is an important part of an individual’s personality. Appropriate dressing sense adds to the personality of a person and adds a pleasing image to his personality. An appropriate display of personality that is appealing and attractive to the public is very essential for creating great impression. Dressing attaches great value and aura to an individual’s personality. Dressing gives the character an image that is desired by the individual according to his choice. Even if an individual is not so great with looks dressing sense creates a great personality that can cover for the rest. An averagely rich person when dresses like a high class personality, he is considered to be a rich and famous individual. Hence dressing sense is of great importance and should be appropriately judged according to the event or occasion.

Dressing Formally-

Formal occasions are events where a specific manner of dressing is required that gives the whole event a calm and composed look. A very professional and clean look is very essential for formal events. Dressing formally has a few basic rules that give appropriate and pleasing appearance to the dressing of an individual. The few basic rules are described as below:-

Formal attire – Formal attires are of different forms and types and based on the nature of the event formal attire has to be decided.

A small formal meeting with a cup of coffee or in someone’s office is a simple formal meeting. A simple shirt preferably plain or stripes with a soothing colour and trousers with black or brown formal shoes is the best combination. A tie and a good watch along with this formal look is the most pleasing choice and give a perfect look for the meeting. Women however need not wear a tie a formal shirt and a trouser with an elegant watch and hair tied up professionally is the best.    

A Corporate event with a formal written invitation can carry a dress code or colour and following the dress code is a compulsion at such events which should always be noted. If dress code is not mentioned a suit for men and a sari for women is the most elegant and appropriate for a corporate event.

Time of the event-

Time of the event is very important to decide the colour to be worn for the event. Bright colours should be avoided for the evening and soothing or dark colours are suitable. Formal events generally require soothing colours and too dark or too light should be avoided.

Rules for Women in the Interview

The rules for the proper interview outfit for women have been changing over time, but it is still mandatory to use a formal look. It is advisable to wear a professional looking dress or a conservative suit. One should avoid wearing high heels or a pair of low heeled shoes will make a good impression. Avoid the usage of excessive jewellery. Too short skirt should be avoided. It would be great if one wears neutral colored blouses. Minimum make up would make a good impact. Wearing a smile makes everything fine and puts everything at ease. If one thinks of applying perfumes, it should be very little.

Clothes should be properly ironed. The footwear should also be in a good condition. The nails should be neat and clean and of a reasonable length. One must remember that it is not the time to show your unique fashion style or sense.

Good grooming accounts for a more favorable hiring decisions tan qualifications. The manner in which one dresses at work demonstrates the professionalism and enhances the image of the business.

Traditional formal interview dress is most likely to impress them whereas the biggest turn offs involve casual dress.

One should never forget that whatever the job, the candidate wants the interviewer to be remembered by his/ her personality and performance.

Skirt length should be below the knee and never shorter or above the knee.

Hence, the job interview is your opportunity to make a great first impression on your potential employer. Dressing for success is a big part of the interview process.

Visualisation

Visualisation is a powerful technique for helping to create successful outcomes. To use creative visualisation effectively one has to impeccably clear the goals.

Creative visualisation has a huge part to play in any personal development plan. Visualisation is a fascinating, mesmerising and enjoyable concept. To visualise is to direct unseen energy into an orderly vibration. Desires should first be created in thoughts and then they are created in real life.

Humans are a sum of what they think about and focus on the most. Creative visualisation is using one’s imagination to create what one wants in life. If one desires to want more success, money better job, fulfilling relationships then visualisation is the best technique to become successful.

Visualisation means nothing but to program one’s mind to visualise only positive thoughts that one desires to materialise in future.

Below mentioned are a few techniques:

1. One should lie down comfortably in a quite room. Close your eyes and use each breath to relax your body from head to toe.

2. Imagine yourself preparing for the interview. When you visualise getting to the employers office,  use your senses to imagine the objects that would be placed in the room. In your mind,  imagine the interviewer’s voice and make a confident handshake.

3. When you meet the interviewer,  imagine you are smiling warmly and the interviewer is smiling back at you. As the interviewer begins to ask questions, imagine that you are spontaneously and easily. Ideally, at the end of the interview, you may imagine hearing the interviewer saying like ‘ You are hired’.

Thus, visualisation is the biggest power that would take someone closer to success.

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