Develop Voice Quality

Developing voice quality is very essential for effective development of communication and leaving a lasting impression on the audience. A great voice quality automatically attracts the audiences and keeps them engaged in the event. When an individual possesses great quality it doesn’t matter what content he is prepared with, his voice quality is so beautiful that he captures the audience’s attention and makes the atmosphere comfortable and interesting.

Tips to develop voice quality-

Voice quality-Voice quality should be very crisp and loud enough; some individuals lose the clarity in search of loudness. A microphone is always available but still the quality of voice should be clear enough without the technical instruments, handling the voice then on the microphone is a different art.

Vocal Pitch-Changing the pitch of the voice during conversation is very essential to improve the quality of voice and make an impressive impact on the audience. Pitch can be changed by varying the speed and stressing on the important part of the sentences or paragraph while delivering the other simply with ease. Changing the vocal pitch gives the voice a very sharp and crisp tone which is very effective and engages the listener.

Be Natural- In orderhave a crisp clear and effective voice many individuals try to fake and imitate voices of others. This looks very vague and artificial. Being natural is the most important part of improvingvoice quality. Voice cannot be changed completely it has to be improved with various technique and the natural tone can be polished but not replaced with a different one.

Exercises- Various vocal exercises and techniques should be implemented to improve voice quality some exercises such as loud reading, good posture exercises that enable proper flow of voice, vocal chords should create sound that makes the vibration felt in the chest and back while sound delivery and when this is practically felt the output is effective. Various breathing exercises are effective to make the voice quality clear.


Techniques for improving voice quality start from practice and can be effectively developed with implementation of the techniques practically.

Technology Based Communication Tool

Technology, in recent times, has created many new ways of communicating. Now there are various methods of communication that use technology to increase the speed, range and accuracy as compared to earlier times, where technology was restricted only to writing letters, using land line phones and speaking in person.

1. Phone- Telephones are the best thing that can ever happen to mankind. Phone is an interesting manner of communication that uses technology. They have been around for more than 100 years and since last one decade they have become portable. Cell phone has changed the definition of being in touch on the move. It means that phone calls are now much more commonplace and the person can be reached in all kinds of venues and not just at home.

2. SMS- Phone has lead to a new form of communication – the text message. It is cheaper and easier than calling someone. It is a communication tool that has shortened the communication between people and helps in delivering information far more efficiently.

3. Internet- The Internet application provides the ability for people to interface with one another via phone lines over the computer. The Internet is an enormous communication tool that affects both the usage of Phone and also SMS.

4. Fax- The element of Fax is substantially cheaper than sending things through emails. This enables to quickly send documents that are not available in the digital form. Fax machines are a combination of a phone and a photocopier. The documents are scanned by the user, which are then encoded and recapitulate through phone calls to another fax machines.

5. Social Media Web sites- It is a new media that describes social media websites. They differ from older web sites as they encourage participation from and interaction with the viewer. This enables the companies to engage their customers more effectively.

Thus, technology as a communication tool acts as a backbone of social interaction.

Letter Writing

Letter writing is another basic aspect of our Basic course. Learning letter writing is very essential for the professional development of an individual. Drafting a letter is a very basic and equally essential aspect of communication formally or informally. Letter writing is essential to build concrete conversation between two parties or individuals. Today in this age of Internet and telecommunication conversations have become short and quick but still letter writing has its own importance that makes the conversation official and still stronger than other modes of communication.

Writing a letter is a very basic and simple aspect but this simplicity should also prove effective on the person to whom the letter is addressed to and hence combining it in a professional manner is the key to make it effective.

Key steps to letter writing-

Letter writing comprises of few important steps and format that make a letter more effective.

Writing the date is the most basic and professional step to make a letter look effective and is a very general mistake individuals make while writing a letter and make the first impression untidy , hence date is a prime important factor that makes the reader interested to go ahead and have a look at  furtherdescription.

From address -
This is the first step of writing a letter, mentioning the address of the individual/party who is writing the letter should be mentioned on the right hand top corner of the letter with proper alignment and legible format that makes it look tidy.

To address-
The next step to write a letter includes mentioning the address of the individual or party to whom the letter is addressed to and is generally written diagonally opposite to the from address below the from address but at the left corner in the same legible and tidy format as the from address.

Subject is an essential part while writing the letter it mentions the matter that is further discussed in the letter and provides a title to the description.

Salutation/ Greeting-
Salutation or greeting expresses respect towards the individual to whom the letter is addressed to. It may be addressed by using words like Dear sir, or Dear MR xyz…


Body of a letter includes the description of the whole matter regarding which the letter is being drafted. The body of a letter in case of a formal conversation should be clear and precise on the matter to be discussed and not moving around the bushes as lengthy unwanted descriptions make it uninteresting and move away from the subject of discussion.

Conclusion must always end with a complementary close such as thank you , yours sincerely …which can be applied at the bottom right.

Importance of Interaction in Presentations


Interaction is simply a method of sending message from one person or group of persons to another. It is of vital importance in business because it involves all the persons or organization connected with the business- employees, customers, shareholders and all the different sectors.

Importance of Interaction in Presentation

As a presenter, you always want to know your audience. When presenting to hundreds of audience members at a large event, you must be very well prepared with the basic idea.

1)    Best Summary

Each participant must prepare a summary of the main points at the end of a presentation. Teams of participants switch their summaries and select the best summary out of all.

2)    Brain Storming

The presenter can conduct a brainstorming session on open-ended questions contributing his or her ideas when appropriate.

3)    Concept Analysis

The presenter can ask series of questions related to a concept. Building on participants responses, presenter explores the critical features and types of the concept.

4)    Debrief

A brief and powerful experiential activity is followed by a debriefing discussion to elicit and share useful insights.

5)    Essence

The audience can write several summaries of the presentation, repeatedly reducing its length. Thus, giving them a better understanding.

6)    Glossary

The presenter identifies a key term related to the training topic. The audience can make teams and come up with the definition of the term the presenter collects these definitions, inserts the correct definition among them and plays a dictionary type guessing game.

7)    Intelligent Interruptions

Presenter can stop the presentation at random levels and selects a participant. The participant asks a question, makes a comment or challenges a statement as a way of demonstrating that he or she has been intelligently processing the presentation.

8)    Item List

The participants or audience review a list of items in the hand out and select a few that can then clarify these items.


9)    Multilevel Coaching

Presenter can train a small group of participants and test them to make sure that they have acquired the skill. These participants can then become coaches and train the others.

10)     Question Cards

After the presentation, ask teams of participants to write 20 short answer questions based on the content. Collect all questions shuffle the cards and conduct a quiz- program.


In this way, interaction will ensure that all the persons/ participants/ audiences have understood the message that is sent. This will also be more likely to respond favourably to the message if it appears reasonable and fair to the receiver

Importance of Soft Skills in Interview Round


Soft Skills are personal attributes that enhances an individual’s interaction, job performance and career prospects. Soft Skills are often described by using terms often associated with personality traits such as:

Optimism, Responsibility, a sense of humour, integrity and also the abilities that can be practiced such as:

Empathy, Team Work, Leadership, Communication, Good Manners and the ability to Teach and Train.

Soft Skills in HR Interview Round

The development of soft skills is important when there is intense competition. One needs to learn the basics of effective verbal communication and presentation and groom the telephonic skills. Make sure that the manner of dressing and grooming is appropriate for the job setting.

The art of conversation is just….an Art. The ability to carry on interesting conversations with people about the wide variety of topics and current events is an important tool in establishing an effective business relationship.

The ability to develop and use “Soft Skills” can make a difference between the job offer and the enjoyment of a new employment and community environment.

Soft Skills in a job interview are those characteristics that you use to make decisions and interact with others while on the job. When an employer asks questions designed to determine the soft skills competencies, he/ she is trying to determine the workplace personality you hold and the reactions made in different situations. The more prepared you are to answer soft skills questions, the better equipped you are to enhance your professional image.

Increasingly, companies are not just assessing their current staff and future recruits but are now assessing them on a whole host of soft skill competencies around how well they relate and communicate to others.

Good soft skills also include the ability of people to balance the commercial needs of their company with the individual needs of the staff.


Everyone already has some form of soft skills, probably a lot more than they realize. They just need to look at areas in their personal life where they get on others, feel confident in the way they interact, can solve problems, are good at encouraging and bring out the best in others.

All these skills are soft and all of them are transferrable to the workplace. Not only that, the best news of all is that soft skills can be developed as an ongoing basis through good training, insightful reading, observation and of course, last bit not the least Practice.

Develop English Vocabulary


Vocabulary plays a very crucial role in today’s fast growing world. Vocabulary means those usage of words that makes you stand apart from the crowd and makes a mark on others. Using the right amount of exact words at some places or during some occasions plays a deciding factor. Ideally, vocabulary means a set of words used at certain places and also at certain events.

Develop English Vocabulary

Now-a-days, vocabulary goes hand in hand with the fluency of its language. One is expected to have an accurate knowledge of the language and at the same time a good hand over the vocabulary. There are innumerable ways to improve the vocabulary:

  1. Reading- One of the best ways to give wings to your existing vocabulary is to read a variety of matter. Once a reading is done, you need to highlight the new words that you have come across.

Then search the meaning of the highlighted word and make sentences from them.

  1. Notan Over Night process-  Building the best of vocabulary is not an overnight thing. It is a gradual process and requires patience and practice.
  2. Whenever you come across a new word use it frequently-Staying in contact with the new words and applying them in our day to day life will help you to excel in the art of building vocabulary. You need to use the new learnt words in your daily conversations. Use them in 10- 15 different sentences to make them a part of your vocabulary.
  3. Speaking- Speaking has a vital role in enhancing vocabulary. In order to enhance the vocabulary, you need to listen and say new words. Take up one word each day and use it very often in your speech. Slowly, it will be embedded in your mind.


Building vocabulary is a gradual process. One needs to be truly determined to enhance the vocabulary and be very patient with one’s own self. You need to practice the vocabulary words, until they become your second nature and you start making use if them subconsciously rather than consciously.

Importance of Effective Presentation

To develop presentation skills is a productive and efficient way to build a successful and rewarding career. Many well educated and talented personalities find their  career path come to a standstill, because they cannot adequately communicate their thoughts or ideas. People with exceptional presentation skills become today’s leadership elite. Nothing builds a person’s confidence as much as aspiring the necessary to make an effective presentation.

Once a person becomes an effective presenter the resulting self- confidence will spill over into every aspect of your life, with the  result that one will become more successful and effective person in  everything that one does.

It is also important to understand that effective presentation skills are not solely for the few who are naturally good communicators but also effective presentation skills are developed in anyone who has the eagerness to learn how to become a highly effective presenter. The manner in which one speaks and looks has a huge impact on what is said and also how to come across to your audience. The message has to contain immense clarity. The ability to express thoughts or ideas is as important as the ideas or thoughts themselves.

The audience needs to be completely engaged. To deliver an effective presentation, it is of vital importance to fully engage the audience, so that the speaker can see things from their point of view and speak in their language.

Thus, there are no hidden secrets to be an effective and successful presenter. One needs to develop these skills through planning and practice. By enhancing the presentation and communication skills

One will be able to develop more stronger influence on the audience and encourage them to respond in a way the speaker would desire.

ABC’s of Time Management

Time management is the most effective tool if utilized perfectly. In today’s competitive world it is very important to leave an effective impression of one’s capabilities and activities. In order to leave an effective impression it is very important to have an edge over the others participating in the same rat race. Time management is an effective tool that provides this leading edge in being ahead in this race. Time management is a process of managing time effectively to complete assigned tasks in a particular time frame successfully. There are different aspects of time management that can be explained as follows-

Proper planning

In order to make effective use of time the most important tool before starting is proper planning. When there is a proper planning of any given particular task it is easier to execute step by step rather than thinking and deciding over every other step to be taken. Proper planning avoids this wastage of time and hence proves effective saving a lot of time that can be dedicated to other tasks.


Time management is not a pre defined module that can be followed and desired results can be achieved. It is an art that can be achieved with proper experience of managing the priorities and handling them efficiently. Management of the assigned tasks like putting them in proper order according to priorities and managing them is the key. Smaller hindrances to the tasks like unwanted phone calls, door bells, and extended breaks should be managed properly as these smaller issues create the actual delay.

Effective Usage

Effective usage of time can be made using some important aspects such as starting and ending sessions on time, not creating unplanned meetings, Sticking to the plan, Consolidating tasks into smaller intervals and completing the tasks that are more difficult first.


The most important aspect of all that saves time and is neglected by most of the individuals is learning to say NO when they are unavailable, this reduces the unplanned meetings and creates an effective management of time that is favorable.

Importance of Body Language in Group Discussion

Body Language is one of the most powerful means of communication and also a judging criteria in a group discussion. It many a times speaks more than words and depicts our thoughts. An experienced and keen personality can easily make out the difference between words and how the person actually is, if the adopted body language is improper.

Below mentioned are few tips on that Body Language that one needs to adopt to create a good impression:

1. Voracious Reader- One needs to make it a habit to read voraciously on any topic. This will enable one to be prepared for any topic in group discussion.

2. Initiate- Always be the first personality in the group to initiate the discussion. Most of the People have this notion that initiating the discussion would give an advantage. No doubt it does give one an advantage provided one is well aware of the subject and has something relevant to start the division, otherwise it is a disadvantage.


3. Be Polite and Pleasant- One should always ensure that no conversation or exchange of thoughts should happen at the top of one’s voice. One should always be audible and clear. A discussion is always different from speech. Even if you disagree with other’s point of view, disagree politely.

4. Precise- During a group discussion, one should abstain from using irrelevant information. Speak precisely so that others get a chance to put across the point of view.

5. Speak Confidently- One should maintain confidence as one speaks. Establish eye contact with other members of the group and do not allow the voice to tremble.

6. Positive Body Language- One’s body language should not demonstrate dominance or low self confidence. Show that you are keen through your gestures like bending down a bit, nodding your head.

Thus, it is a group activity where one needs to be comfortable with the group members and vice versa. Hence, one should always make an attempt to match up body language with words to create a good impression.

Types of Conversations

Conversation plays a crucial role on our day to day affairs. When most people interact, they do not usually think consciously about what is being said or how it is perceived by the other personality or by the listener. The fact remains that there are many types of conversations that we adopt subconsciously. When we are consciously clear about what we want as a conversational outcome and the kind of conversation we aspire, we work intentionally to create what we want to have a better communication.

Below mentioned are a few types of Conversations:

1. Argument- It is a scenario where two people or two groups take opposite sides for the purpose of winning and cause the other person or an audience to support their position.

2. Dialogue- In this, two people talk to understand each other and to share meaning, often to reach to solutions of the problems that are acceptable to both the parties.

3. Debate- It is a situation, where two people or groups intentionally take opposite sides for the purpose of stimulating discussions or thoughts.

4. Sharing- When we share, we communicate what we are thinking and how one is currently feeling. When individuals connect in an authentic, deep way it is a rare experience and allows one to be fully present in the moment.

5. Debriefing- In this, the individual will provide a concise and clear report on a particular event that had occurred which includes all the details. This process of debriefing immensely benefits.

6. Clearing- It is an emotional release by the venting of feelings. Sharing tends to be brief while clearing focuses on one event.

7. Teaching- Teaching occurs both formally and informally. Sharing, debating and clearing typically occurs within the construct of teaching. A successful coach is one who listens fully giving occasional feedback and allows the participants to have a neutral space which enables one to explore, examine and create.

Thus, by maintaining clarity about your own intent, one can avoid moving in the mode of communication that is ineffective.

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